Improving service quality of refrigeration system with using 3R toreduce air pollution at “Udy Teknik” workshop in Balung Kulon Village – Jember Regency

Abstract

Refrigeration system has an impact on air pollutin and depletion of the ozone layer due to refrigerant wich contains CFC (Chloro Flouro Carbon) example Refrigerant R22 (CFC 22). The leak occurs when doing the process filling and replacing the refrigerant from refrigerant system. The problem partners is that the tools used are inadequate for the process of filling and replacing refrigerant, only relying on a simple basis, with the help of making 3 R (Recovery, Recycle, Recharge) tools it is hoped that it can be more efficient and overcome leaks from refrigerants.Thus, customer confidence will increase with the performance of employees and supported by more adequate workshop infrastructure. To expand the customer area, the creation of the UdyTeknik Workshop website is a breakthrough in the era of digitalization so that it can provide information on workshop activities to customers while measuring workshop performance through the feed back column. One of the outputs of this activity is the existence of technological innovation for tools that are able to be operated by employees through training activities so that it has a positive impact on partners because it can increase productivity from an economic point of view and achieve a comfortable and safe atmosphere in working in a workshop which leads to increased customer trust.